Your city, in their pocket. AskEcho, in a branded app for iOS and Android.
Residents live on their phones. Now your services do too — one branded app where AskEcho answers questions, completes service requests, and surfaces your news, events, and maps. Live today in Celina and Carrollton, Texas.
Residents reach for their phones. Most cities aren't there.
When someone needs to report a pothole, pay a bill, check the trash schedule, or find a park, they pull out their phone — not a desktop. They expect an app, in their language, at 11pm.
What they usually get is a website built for a browser: pinch-to-zoom PDFs, dead links, and phone numbers that only work nine to five. The mobile moment is where service delivery is won or lost.
A separate “city app” that just lists departments and phone numbers isn't the answer either. Residents don't want a directory. They want the thing handled.
The CityFront Mobile App puts AskEcho — your AI service delivery worker — in residents' pockets, so the request gets completed in one conversation.
One branded app. Everything residents reach for.
AskEcho, built in
Your AI service delivery worker answers from your verified content and completes transactions — 311 reports, permits, payments, FOIA — in 26 languages, 24/7. Not a chatbot. It does the work.
Service requests & 311
Residents report an issue, attach a photo, drop a pin, and track it to resolution — without ever leaving the app.
News & events
Push the announcements, alerts, and events residents actually need straight to their home screen — no third-party feed required.
Maps & GIS
Interactive maps for parks, facilities, districts, and service areas, pulled live from your GIS.
Push notifications
Reach residents where they already are — service updates, weather alerts, and reminders, opt-in and on their terms.
The public self-serves. Your staff runs it from the field.
For residents
- Download once from the App Store or Google Play
- Ask, report, pay, and track — in one conversation
- Everything in 26 languages, around the clock
For staff — SSO login
- Operations team members log in with single sign-on
- Manage and respond to requests from the field
- Every channel rolls up into The Workbench
A channel on your platform, not another silo.
The mobile app is one front door among many. Start with AskEcho on your website — live in days. Add the mobile app, and The Workbench adds a tab. Add more channels, and every one rolls into the same operations hub.
CityFront builds the app, ships it to the App Store and Google Play under your city's brand, maintains it, and secures it. Your team manages the content and the requests.
One AskEcho. Every channel. One Workbench to run them all.
Already in residents' hands.
These are real screens from the City of Celina app — live in production today in Celina and Carrollton, Texas, branded for each city on both iOS and Android. Not a pilot. Not a concept. Live in the stores.
See it for your city15 minutes. A real government service request. Handled completely.
We'll show you AskEcho handling a real request — live, in plain language, in multiple languages, connected to your Systems of Record.
No commitment required.