How We Deploy

AskEcho. Every channel. Start anywhere.

The website widget goes live in days. Every other channel deploys in 4–8 weeks. Each works standalone or as part of a growing platform β€” start with one, add the rest on your timeline. We build it and maintain it. Your team manages from The Workbench.

The Fastest Path to Live

We crawl. You paste. It’s live.

No migration. No integration project. No IT ticket. The easiest deployment in govtech β€” and it starts with content you already have.

01

We crawl your data

We ingest and verify everything in your public digital presence β€” your website, documents, and knowledge base. Nothing to migrate, nothing to rebuild.

02

You paste a few lines of code

Drop one snippet into your CMS. That’s the entire install β€” no integration project, no IT ticket.

03

AskEcho is live

Answering from your verified content in 26 languages, 24/7 β€” in days, not months.

Fastest

Website Widget

In days

AskEcho live on your website. CityFront builds everything β€” you add one line of code.

All Other Channels

Typically 4–8 weeks

Mobile app, 311, facility requests, operations tools. Timeline varies based on your Systems of Record.

Every channel can be deployed as a standalone starting point or added to an existing deployment.

Public-Facing Channels

Four ways the people you serve reach you

AskEcho powers every public-facing channel β€” the same knowledge base, the same verified answers.

01

Website Widget

In days

AskEcho β€” your AI service delivery worker β€” embedded on your existing website via a single JS snippet. We crawl your content, you paste a few lines of code, and it’s live. Works with CivicPlus, Granicus, and any CMS that accepts a script tag.

02

Mobile App

4–8 weeks

One branded app for iOS & Android. The public sees AskEcho, news, events, GIS maps, and service requests. Operations team members log in via SSO.

03

311Command

4–8 weeks

Our AI-native 311 work order management platform. Residents submit, field crews respond, supervisors manage β€” one system with AskEcho built in as your AI Director of Public Works. CityFront builds it. You deploy it.

04

Facility & Maintenance App

4–8 weeks

Submit facility and maintenance requests via a CityFront-provided URL. Deploy it publicly on your website or internally via SharePoint.

Operations Channel

One place to manage everything

The Workbench goes live alongside your first channel β€” whatever you deploy first, The Workbench is there from day one. Add a channel, add a tab. It grows exactly as your platform grows.

05

The Workbench

SaaS portal on CityFront servers

Your operational view from the moment your first channel goes live. Start with AskEcho on your website β€” The Workbench shows you AskEcho. Add the mobile app β€” The Workbench adds a tab. Every channel CityFront deploys adds a new management view. Monitor service requests, track metrics, manage settings, and review integrations β€” all in one place. CityFront builds. Your team manages.

Service request monitoring AskEcho configuration Integration management Role-based access control Metrics & reporting
Live with your first channel Β· Grows as you add channels

The Four Guarantees

Every channel. Every deployment. Four guarantees that don't change.

1

We build it.

Your content, your integrations, your policies β€” stood up and running. Not a DIY toolkit.

2

We maintain it.

Model updates, content refreshes, integration upkeep β€” included. Your staff doesn't become AI engineers.

3

We secure it.

Built to meet SOC 2 Type II and HIPAA requirements. Tenant-isolated data. Verified answers only.

4

We deploy fast.

Day One β€” live in days. Not a two-year implementation.

Schedule a Technical Discovery Call β†’

One channel or all five β€” CityFront deploys it.

Start with what makes sense for where you are. Add channels on your timeline. CityFront builds, deploys, and maintains every channel β€” your team manages from The Workbench.

15 minutes. A real government service request. Handled completely.

We'll show you AskEcho handling a real request β€” live, in plain language, in multiple languages, connected to your Systems of Record.

No commitment required.