Not a chatbot. It does the work.
Typical chatbots only answer questions. AskEcho does that PLUS submits 311 service requests, processes online payments, submits residential permits - and fulfills them end-to-end directly into your systems of record. All in natural language in 26 different languages.
Live on your site in days — a few lines of code, no integration project.
A chatbot answers. AskEcho acts.
We crawl. You paste. It’s live.
No migration. No integration project. No IT ticket. The easiest deployment in govtech — and it starts with content you already have.
We crawl your data
We ingest and verify everything in your public digital presence — your website, documents, and knowledge base. Nothing to migrate, nothing to rebuild.
You paste a few lines of code
Drop one snippet into your CMS. That’s the entire install — no integration project, no IT ticket.
AskEcho is live
Answering from your verified content in 26 languages, 24/7 — in days, not months.
Everything AskEcho Can Handle
Out of the box, AskEcho answers from your content in 26 languages, 24/7. Everything below is the roadmap. When your city is ready to bring a system of record online, that’s where our Intelligent Integrations come in — we connect it to AskEcho and maintain it, and AskEcho completes that work end to end. Add capabilities on your timeline.
Permits
Fence, garage sale, special events
Payments
Water bills, fines, fees
Reservations
Parks, facilities, equipment
FOIA
Records requests, document delivery
GIS Queries
Zoning, property, boundaries
Internal Staff
Work orders, IT tickets, HR requests
26 Languages
Automatic translation, native fluency
AskEcho in Action: 311Command
See what it looks like when AskEcho is built into a real solution.
In 311Command, AskEcho isn’t a chatbot sitting in front of the system — it’s built into the system. Trained as an expert Director of Public Works. It manages workflows, answers SLA questions, routes crews, handles resident intake, and starts staff discussions — all inside the 311 platform. And it only knows your city’s data.
See 311CommandHow we deploy
Ask
Resident describes what they need in plain language — AskEcho, via AI prompts, does the rest.
Intelligence
AskEcho understands intent, extracts details, and validates information.
Integrations
Intelligently integrate with your existing system of record.
Work
Creates records, processes payments, submits permits — whatever the task requires.
Resolution
Confirms completion. Record is in your system. Resident is informed. Done.
Trust isn’t a feature. It’s the architecture.
Verified Answers
RAG-based architecture. Answers only from approved data. Nothing invented.
The Agent Inherits the Role
AskEcho respects the permissions of whoever is using it. A council member can ask — but can’t close a work order. A field crew can update — but can’t change SLA rules. Every action is logged, attributed, and auditable.
Two Ways to Start
CMS Content Only
We crawl your website, documents, and FAQs. You paste a few lines of code into your CMS — that’s the whole install. AskEcho goes live answering from your approved sources, in 26 languages. No integration project.
Launch in daysService Delivery
Full integration with your Systems of Record. AskEcho creates records, processes payments, and completes workflows end to end.
Starting with 311? See 311Command →
Deploy in weeksGovernments already using CityFront
Live in production with Texas cities.
15 minutes. A real government service request. Handled completely.
We'll show you AskEcho handling a real request — live, in plain language, in multiple languages, connected to your Systems of Record.
No commitment required.